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Furnace Repair

Furnace Repair in Carol Stream and Bloomingdale

Providing Quality Service in DuPage County


Fixing Broken Furnaces Near You Since 2019

Are parts of your home unnaturally chilly? Is there something banging and groaning behind your walls in the middle of the night? Before you call the Ghostbusters, it might be a good idea to reach out to a local furnace repair company. These signs are often experienced by people with a heating problem. And, in most cases, they can be solved by an experienced HVAC technician. To learn more about furnaces and what it takes to fix them, read on.

Give us a call at (630) 283-7981 to schedule residential heating repair in Bloomingdale, Glendale heights, or Carol Stream.

Signs Your Furnace Has a Problem

There are times when something goes wrong in the heating process. Though this sometimes leads to an obvious problem—a complete furnace breakdown—this isn’t always the case. Much of the time, the signs you need to call a Carol Stream HVAC contractor are much more subtle. To prevent big problems from snowballing into larger ones, it’s important to be on the lookout for the following:

  • Weird Smells: When you first turn your furnace on for the year, you might notice a musty smell. This is typically dust burning off that settled over the months your furnace sat idle. This will dissipate as the unit operates and isn’t anything to be concerned about. If you notice an odor that suddenly appears or refuses to go away, however, it’s time to call a Carol Stream HVAC professional.
  • Odd Noises: Is your furnace banging or making some other kind of noise? This can be the result of numerous issues with the unit and is best diagnosed by a heating repair expert. Call (630) 283-7981 to schedule your furnace repair.
  • More Service Calls: Every furnace in DuPage County will have a part fail and need service in its life. In fact, one out of four people in the US will have an HVAC technician in their home each year. But if you’re making multiple calls in a heating season, it’s a sign you’ve been propping up a system that is aging out. Note that service calls don’t include preventative furnace maintenance visits.
  • Climbing Utility Bills: There are many reasons your electric or gas bills can rise. Cooler temperatures are an obvious reason. But, if your fuel usage suddenly increases dramatically, you probably should have our local HVAC experts take a look. This increased cost often indicates a furnace that's being pushed past its limit.
  • Visual Rust: While some amount of rust is expected with age, excessive amounts—especially on the flue—can be a sign of improper venting. If a roof or plumbing leak is causing furnace corrosion, it’s not just an eyesore. It can be dangerous. If the system rusts through to the heat exchanger, your home could be contaminated with deadly carbon monoxide. So, if you notice an issue with furnace rust, give Gray's a call.
  • Frequent Cycling: If your furnace is constantly turning on and off, there’s something stopping the unit from working properly. Unfortunately, this can be difficult to diagnose due to a variety of potential causes. To get the problem located and fixed quickly, rely on our heating experts.
  • Start-Up Problems: Does your furnace not turn on when it drops below the indicated temperature on your thermostat? Are you hearing clicking noises on start-up? These issues often signal an upcoming furnace breakdown. So, if you ever notice them, reach out to Gray's by phone or form.

Fortunately, no matter the scope or size of the problem, our HVAC experts can handle your residential furnace repair. Though we do most of our work in Glendale heights, Bloomingdale, and Carol Stream, we are also well known and trusted throughout the surrounding areas.

The Top 5 Causes of Furnace Failure

It’s important that homeowners understand what parts of their furnace are most likely to fail. This can better prepare them to communicate with us about their heating problems. It also allows us to quickly fulfill your heating repair needs in DuPage County. When fixing heating systems, we often find the following culprits, some of which can save you a service call:

  1. Clogged Filters: When was the last time you swapped out your furnace filter? If the answer is more than a few weeks ago, it might be time to check it, especially if you have pets. When running, your heating system pulls in dust, dander, and dirt. This is kept out of the mechanical parts by your furnace filter. A clogged filter restricts airflow, making your heating system work harder. Replacing it not only helps efficiency, but also improves air quality.
  2. Bad Thermostats: Your thermostat is responsible for signaling your furnace when to turn off and on to maintain the set temperature. If it’s not working properly, you’ll struggle to get warm. For instances where the thermostat may be at fault, make sure its batteries are good, if it uses any. Also, double-check that it is set to HEAT with the run method on AUTO.
  3. Ignition Failure: Sometimes the pilot light or surface ignitor will fail and refuse to light the burners. If this happens your furnace won’t be able to heat the air, leaving you in the cold. To prevent this, have it checked and cleaned regularly by our HVAC professionals.
  4. Exhaust Blower Issues: The furnace exhaust blower is what takes the combustion gases out of the heat exchanger and vents it safely outdoors. If this component fails, the furnace will cycle on and off or shut down. Regular inspections and maintenance visits can prevent this from happening.
  5. Blower Motor Failure: The blower motor is essentially what keeps the air moving around your home. Should this component fail, it doesn’t matter how efficient your furnace is, the hot air won’t be distributed around your home. The blower can fail from overheating or from it becoming clogged with debris. Have your ducts cleaned and your furnace tuned up to keep the blower working effectively.
  6. Bad Heat Exchanger: The heat exchanger is one of the most important components of a conventional furnace. It is the component that safely transfers heat from the flame into heated air that is circulated in the home. When the heat exchanger develops holes or cracks, replacing it can be quite expensive. Some people prefer to simply replace their furnace. An expert evaluating your system can best advise you. If the stress on your heat exchanger is due to excess cycling due to having too large of a furnace, only replacing the heat exchanger will result in the same problem developing again.

Trust Us to Tackle Your Furnace Problems in DuPage County

When it comes to furnace repair in Bloomingdale, we know you have plenty of HVAC companies to choose from. However, not all of them are equal.

When you need your furnace repaired or replaced, trust the experts at Gray's Heating & Cooling! As our long list of happy customers shows, many of your neighbors already do! With many years of experience helping people in the Glendale heights area, we have the know-how necessary to fix your broken furnace or replace the old one. No matter what you need, our company has well-defined services and procedures to ensure the job's done right. In other words, when it comes to furnace repair, you can always count on Gray's Heating & Cooling for quality products and workmanship. Contact us today to schedule your furnace repair.

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Frequently Asked Questions - Furnace Repair

Why isn’t my furnace reaching the temperature I set?

If your furnace in Glendale heights, Carol Stream, or Bloomingdale isn’t keeping up with the thermostat, several issues could be at play. The most common is a clogged air filter that’s restricting airflow and lowering efficiency. Other potential reasons include:

  • An old or failing furnace
  • A malfunctioning thermostat
  • Blocked or closed vents
  • Problems with the pilot light or flame sensor

For expert help, contact Gray's today.

When your furnace in Glendale heights or DuPage County blows cold air, a number of things could be to blame. Start by checking your thermostat to ensure it’s set to heat. If the thermostat isn’t the issue, the problem could be with the flame sensor or ductwork leaks. Our local HVAC technicians will quickly diagnose and fix the problem for you.

Furnace repair costs vary based on the issue. Smaller problems like sensor replacements can cost as little as $100, while major repairs like heat exchanger replacements may cost thousands. Most standard repairs range between $300 and $800. Older systems tend to have more expensive issues, so regular maintenance is key.

Before contacting a professional for furnace repair in Bloomingdale or Carol Stream, check these items:

  • Replace dirty air filters
  • Confirm your thermostat is set correctly
  • Ensure the pilot light is lit
  • Verify the furnace circuit breaker hasn’t tripped
  • Open any closed air vents

If these steps don’t solve the problem, call Gray's for professional assistance.

If your furnace in Bloomingdale or Carol Stream is making unusual noises, it’s likely due to a mechanical issue. Common causes include:

  • Dirty burners causing booming sounds
  • Cracked heat exchangers making popping noises
  • Faulty blower motors buzzing or grinding
  • Loose screws or bolts rattling during operation
  • Expanding or contracting ductwork

Ignoring these noises could lead to further damage. Contact (630) 283-7981 to schedule a repair.

Some signs it’s time to call for furnace repair in DuPage County include:

  • Persistent burning smells
  • Thermostat error codes
  • The furnace cycling on and off frequently
  • Weak airflow or no heat
  • Unusual popping or banging noises
  • A sudden increase in energy bills

Contact (630) 283-7981 to schedule a repair if you notice these issues.

Water leaking from a furnace might seem odd, but newer high-efficiency systems often create condensation. Common causes include:

  • Clogged condensation drains
  • A damaged heat exchanger
  • Faulty condensate pumps
  • Air conditioner or humidifier issues

Leaking water can damage your furnace, so call (630) 283-7981 to address the problem right away.

Older furnaces in Carol Stream may have a standing pilot light that occasionally goes out. To safely relight it:

  1. Turn off the gas and wait five minutes.
  2. Adjust the gas valve to “Pilot” and press the reset button.
  3. Use a long lighter to ignite the flame.
  4. Once the light is steady, release the button and turn the valve to “On.”

If it doesn’t stay lit, contact Gray's for assistance.

A cracked heat exchanger is a serious safety issue for furnaces. It can cause incomplete combustion, allowing carbon monoxide—a deadly gas—to leak into your home. Replacing a heat exchanger in Carol Stream is costly, so it’s often more economical to replace the entire furnace. Our experts can assess the best option for your home.

If your furnace seems to be running endlessly, it’s likely due to a thermostat malfunction, clogged air filters, dirty flame sensors, or an obstructed flue. These issues waste energy and can overheat your system. Call (630) 283-7981 for fast diagnosis and repair.

A cheaper repair might seem like a good deal, but it often leads to problems like:

  • Inferior parts that fail quickly
  • Incomplete system inspections
  • Unskilled technicians
  • Pushy contractors recommending unnecessary replacements
  • No warranty on the work

Choose Gray's for reliable, high-quality furnace fixes in DuPage County.

At Gray's, we repair all major furnace brands in Bloomingdale, including Lennox, Carrier, Trane, and Goodman. No matter the make or model, our experienced technicians know how to diagnose and fix any issue your system might have.

Loud furnaces in Carol Stream or Glendale heights are often due to high fan speeds, unbalanced ductwork, or obstructions. Start by lowering the blower fan setting, if possible. If that doesn’t work, call (630) 283-7981 to adjust the system for quieter operation.

Strange smells from your furnace in DuPage County are often caused by:

  • Burning dust during startup
  • Mold or mildew in the system
  • Electrical burning from a short circuit*
  • Rotten egg smells from a gas leak*
  • Grime in the heat exchanger

If you smell gas or burning, turn off your furnace and call (630) 283-7981 immediately.

Routine maintenance is key to extending your furnace’s lifespan. Schedule annual tune-ups with Gray's, replace filters regularly, and address minor issues like strange noises or thermostat problems before they worsen. Preventative care helps avoid costly repairs.

If your furnace clicks on and off repeatedly, it might be time to clean the flame sensor. Here’s how:

  • Turn off power and gas to the furnace
  • Locate the flame sensor near the burner
  • Remove the sensor and clean it with fine-grit sandpaper
  • Replace the sensor and restore power

If you’re uncomfortable doing this, call Gray's for help.

While minor fixes like changing filters are fine for DIY, most furnace repairs should be left to professionals. Furnaces involve electrical, gas, and mechanical components, making them potentially hazardous. For safe and effective furnace repairs in Carol Stream, contact Gray's.

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Optimize Your Comfort in Carol Stream with Our Cooling Services


Everyone in Carol Stream and Bloomingdale is familiar with the bitterly cold weather common in Illinois. This kind of winter weather quickly becomes unbearable, with chills that seep right through your coat, brutal gusts of wind, and homes with floors as frigid as icicles.

Gray's can help you fight off the bitter chill of a Illinois winter. Our company offers competitive rates on service for heat pumps and furnaces.

Ready to have a cool home again in DuPage County? Call (630) 283-7981 today.

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No Shades of Gray in Our Customer Reviews

Customers in Carol Stream and Bloomingdale universally appreciate our HVAC services.

Cost-Effective and Fast Furnace Replacement
Excellent experience with Gray's. They provided a very competitive quote to replace my furnace, and once I gave them the go-ahead, they had a technician on site within 15 minutes—that level of responsiveness is rare. The team was professional, efficient, and easy to work with throughout the process. Highly recommend Gray's for anyone looking for fast, reliable, and fairly priced HVAC service.
S.M Suhail
Excellent Residential and Commercial Furnace and AC Service
I’ve had the pleasure of working with Gray's both personally and professionally. They’ve handled my regular furnace and AC maintenance for many years, always to my satisfaction. When it came time to replace my furnace, their expertise with our complex setup made it an easy decision to trust them with such a significant investment. Professionally, the company I work for also relies on Gray's to provide reliable and cost-efficient service to nearly 200 condo associations across the Chicagoland area. Their staff is friendly, knowledgeable, helpful, and patient — truly a pleasure to work with.
Jacqulin Goodlove-Schroeder
World-Class Furnace and Heat Pump Installation
My experience with Gray's was world class. From the initial estimate walk through in my home, to the installation of my new heat pump and furnace, the experience was pleasant the whole way through. The entire process with Gray's was efficient and effective, just like our new HVAC system. They've found the perfect combination of new school technology and old school relationship building. I feel like I'm in the right hands going forward!
Drew Doster
Friendly Late-Night HVAC Service
Gray's, thank you for sending Anthony to us. It was a late night emergency call. He was very friendly, courteous, knowledgeable and extremely professional. We will definitely keep your company in mind should we need any additional service. Thank you!
Hector R O
Respectful, Informative, and Fast AC Repair
We had Gray's come out to see why our AC unit wasn’t cooling correctly. They were able to come out right away, then figured out we had a small leak. We were given options by the tech that made me feel like I wasn’t being forced into a decision I didn’t want to make like I’ve felt from other companies. I wasn’t being talked into buying a whole new system, which was very important to me. Kirby was able to fix everything up that day and we had cold AC in under 3 hours. The office staff were easy to deal with. I also spoke to the owner, Dan, when he followed up with me and he was super friendly and professional.
Jonelle Salinas
Efficient AC Repair and Helpful Maintenance Tips
I recently had Sergio and Eric come over to update our AC unit for the summer, and I couldn't be more pleased with their service. From the moment they arrived, their professionalism was evident. They thoroughly inspected our unit and quickly diagnosed the issue causing it to shut off unexpectedly. Not only did they fix the problem efficiently, but they also provided us with excellent recommendations to prevent future issues. Their expertise and friendly demeanor made the entire experience seamless. I highly recommend Sergio and Eric for anyone in need of AC maintenance or repairs.
Marcus Howard
Effective Heat Exchanger Cleaning Fixed Furnace Fast in Sub-Zero Weather
We were in desperate need of help. Our furnace had stopped working and the sub-freezing temps were expected to drop to zero. Panic was setting in. But, Gray's was able to send their skilled technician, Sergio, who arrived almost two hours ahead of schedule. Sergio, diligently and expertly examined the furnace. Eventually, he diagnosed that a very dirty heat exchanger was causing poor airflow causing the system to shut down. He then spent a considerable amount of time in a very cramped space cleaning the suspect part. Eventually, he emerged, dirt smudged on his face with a bag filled with dirt. The system restarted and we are not in danger of suffering from hypothermia.
Kalman Fortoloczki

Serving Towns Across the DuPage County Since 2019


  • Addison
  • Arlington Heights
  • Aurora
  • Bartlett
  • Batavia
  • Bensenville
  • Berkeley
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  • Burr Ridge
  • Carol Stream
  • Clarendon Hills
  • Darien
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  • Downers Grove
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  • Elk Grove Village
  • Elmhurst
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  • Fox Valley
  • Geneva
  • Glen Ellyn
  • Glendale Heights
  • Hanover Park
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  • Hoffman Estates
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  • Lisle
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  • Mount Prospect
  • Naperville
  • North Aurora
  • Oak Brook
  • Oakbrook Terrace
  • Plato Center
  • Rolling Meadows
  • Roselle
  • Saint Charles
  • Schaumburg
  • South Elgin
  • Streamwood
  • Villa Park
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  • West Chicago
  • Western Springs
  • Westmont
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  • Willowbrook
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