Terms & Conditions
Please read these terms and conditions carefully before using our services.
Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
Services
Gray's Mechanical provides HVAC installation, repair, and maintenance services in Carol Stream and the greater Chicagoland area. Our services include but are not limited to:
- Air conditioning installation and repair
- Heating system installation and repair
- Furnace services
- Heat pump installation and maintenance
- HVAC maintenance programs
- Emergency HVAC services
Service Appointments
When you schedule a service appointment with Gray's Mechanical, you agree to:
- Provide accurate contact and location information
- Be available at the scheduled time or provide at least 24 hours notice for cancellations
- Provide safe access to your HVAC equipment
- Inform our technicians of any known hazards or issues
Pricing and Payment
Prices for our services are provided as estimates unless otherwise stated. Final pricing may vary based on the scope of work required. Payment is due upon completion of services unless alternative arrangements have been made in advance.
Warranties
Gray's Mechanical offers warranties on parts and labor as specified at the time of service. Our 10-year guarantee applies to qualifying installations as outlined in our warranty documentation. Manufacturer warranties on equipment are separate from our service warranties.
Limitation of Liability
Gray's Mechanical shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Gray's Mechanical
382 Lies Road East
Carol Stream, IL 60188
Phone: (630) 473-5433
Email: info@graysmechanical.com
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
Last updated: December 2025